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Hub Training Overview
Access Hub Training in your Amazon Flex App by using the Hamburger menu in the top left and choosing Learning.
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Unsafe Due to Dog
How to handle an unsecured dog at the delivery location — safety first, delivery second!
Contact Compliance
When and how to call or text — the right sequence for every RTS code.
POD Photo Standards
What makes a good delivery photo — and common reasons photos get rejected.
Bad Weather RTS
The correct sequence when weather makes a stop unsafe — contact first, then RTS.
Netradyne Camera
What the Driveri camera records and which behaviors hit your scorecard.
UTA / UTL / NSL Guide
Choosing the right code when you can't access, locate, or find a safe drop.
Seatbelt & Distraction
Two of the most common scorecard hits — and how to avoid them every trip.
Station Pickup Tips
Scanning, loading order, and bag consolidation — start the day right.
Business Closed Delivery
Geofence requirements, POND photo, and the contact steps for BC stops.
Following Distance
The one car length per 10 mph rule — and why it matters on every road.
Scorecard Deep Dive
How your weekly scorecard is calculated — and which metrics move the needle most.